At Swiftletz, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By accessing or using our site, you agree to the practices described below.

1. Information We Collect

1.1 Personal Information

We collect personal details to process your orders and provide the best shopping experience possible. This may include:

  • Contact Details: Name, phone number, email address, billing and shipping addresses
  • Payment Information: Securely processed payment details handled by trusted, PCI-compliant third-party providers
  • Order History: Information about purchased products, transaction dates, and order amounts

1.2 Device and Usage Data

We may automatically collect certain technical information, including:

  • Technical Data: IP address, browser type, device model, and operating system
  • Website Usage Data: Pages visited, time spent on site, and navigation behavior to help us improve performance and user experience

1.3 Communication Records

We may keep records of:

  • Customer service interactions via email, phone, or contact forms
  • Marketing preferences and subscription history

2. How We Use Your Information

Your data may be used for the following purposes:

  • Processing and delivering your orders
  • Managing secure payments
  • Providing order updates and customer support
  • Sending promotional offers and updates (only if you opt in)
  • Analyzing website performance and improving functionality

3. Sharing Your Information

We never sell your personal data. However, we may share limited information in the following cases:

  • Legal Requirements: When necessary to comply with laws, regulations, or legal processes
  • Business Operations: In the event of a merger, acquisition, or reorganization, your information may be transferred under appropriate safeguards

4. Data Security

We use multiple layers of protection to keep your data safe:

  • SSL Encryption on all pages and checkout processes
  • Secure Payment Gateways managed by reputable third-party providers
  • Restricted Access Controls ensuring only authorized staff can access customer data

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or outdated information
  • Request Deletion of your data (unless retention is required by law)
  • Withdraw Consent from marketing communications at any time

To exercise any of these rights, please reach out to us using the contact details below.

6. Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the information promptly.

7. Data Storage & Transfers

By using our website, you consent to your information being processed and stored in the
United Kingdom, where our servers and operations are located.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Business Name: Swiftletz
Phone: +19704710935
Email: support@swiftletz.store
Address: 470 Homestead Dr #22, Edwards,  Colorado 81632 USA
Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)